Which Gold Coast suburbs do you service?

How quickly can you get here if I have a burst pipe or major leak?

Do you offer same-day plumbing services?

How often should I get my drains or hot water system inspected?

How long do most repairs or installations typically take?

What if the problem returns shortly after the repair—do you provide a follow-up service?

Do you guarantee your workmanship? If so, for how long?

What constitutes a plumbing emergency that I should call you about right away?

How can I prevent future blockages?

What are the most common causes of blocked drains on the Gold Coast?

Can you repair or reline damaged pipes without digging up my yard?

Do you perform CCTV drain camera inspections?

How do you clear blocked drains—do you use a hydro jet or an electric eel?

Do you specialise in blocked drains or general plumbing, or both?

Have you handled plumbing issues like mine before?

Do you carry insurance to protect my property in case of an accident?

How many years of experience do you have in the plumbing industry?

Are you a fully licensed plumber in Queensland?

Do you provide emergency plumbing assistance after hours or on weekends?

Can you schedule an appointment that fits my busy schedule?

How do you calculate your call-out fee, if any?

Do you offer free quotes or do you charge for inspections?

Will I get a written estimate before you start work?

Are there any hidden charges or additional fees I should know about?

Do you charge per hour or per job?

What payment methods do you accept (cash, card, bank transfer)?

Are you a member of any professional associations, like the Master Plumbers’ Association?

Do you handle hot water system repairs and installations?

Can you install or repair gas lines and appliances?

Do you repair or replace electric, gas, or solar hot water systems?

How long does it usually take to install a new hot water system?

Can you service my existing hot water heater to extend its life?

If I have a major leak or flooding, what should I do while waiting for you to arrive?

Is there a warranty on the parts or fixtures you install?

How far in advance do I need to book for non-emergency work?

What if I need to reschedule or cancel my appointment?